
Shipping & Returns
Shipping Policy
We ship to all locations within the United States. All orders are processed and shipped from our facility within the stated production time for your item (typically 3-5 business days for your ready made designs and up to two weeks for custom orders). Shipping costs are calculated at checkout based on your location and chosen delivery method.
Once your order has shipped, you'll receive a confirmation email with tracking information so you can follow your package's journey. While delivery times may vary depending on carrier and destination, most orders arrive within 3-7 business days after leaving our facility. Please double check your shipping address at checkout - we are not responsible for delays or lost packages due to incorrect addresses.
Return & Exchange Policy
Since every item we make is custom, we are not able to accept returns or offer refunds. We put a lot of care into each order to ensure the finished product matches your expectations.
If we make a mistake - like the wrong design, size, or color - we will happily make it right with a replacement or exchange at no cost to you. Please reach out via our contact form within 7 days of delivery so that we can resolve the issue quickly.